E-Mail invoicing

Want to receive less mail? Electronic invoicing is a fast alternative to letters. Having your invoices delivered electronically as PDFs enables you to optimise your personal processes and say goodbye to piles of paper. Sign up for electronic PDF invoicing and save valuable resources.

Contact

How you benefit

 

  • Immediate delivery by e-mail means you do not have to wait for invoices to arrive in the mail

  • The invoice is already in digital form, saving you the effort of scanning it in

  • Delivery by e-mail is environmentally friendly and reduces the amount of paper waste you have to dispose of

What you have to bear in mind

  • You must check your e-mails regularly

  • If you do not pay the invoice, the final reminder will be sent by mail

  • Most computer viruses are spread via e-mail attachments. Protect yourself against harmful files (see also FAQs).

 

We are pleased to offer you the convenience of e-mail billing. Sign up today by sending an e-mail via the contact form. Include your postal address and the subject “billing by e-mail”. Please do not hesitate to contact us if you require any further information.

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FAQ

Please contact our customer service.
 

If you do not receive the invoice, please check your spam folder. To ensure that you receive our invoices in your inbox, please add our sender address to your address book or configure your junk mail filter to list us as a safe sender.
 

You need a PDF reader to open the invoice. If you do not already have a PDF reader installed, we recommend Adobe Acrobat Reader.

Exactly as with hard-copy invoices, you will receive an electronic reminder from us by e-mail once the due date has passed. Only the final reminder will be sent in hard copy.
 

E-mails from Serafe have the following features:

  • E-mails from Serafe are signed electronically and will only come from the sender rechnung@serafe.ch
    facture@serafe.ch
    fattura@serafe.ch
  • The only files attached to e-mails from Serafe are PDFs with QR codes. Serafe never sends other attachments such as .docx, .com or .exe files.
  • E-mails from Serafe are only sent with a corresponding explanation in the e-mail body text. This includes references to Serafe’s correct bank ESR participant number and to the option of validation via the QR code.
  • E-mails from Serafe never contain information on supposed payment transaction relationships in other countries or IBAN information.
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